Frequently Asked Questions
How do I log a drink?
Tap any drink on the home screen, drag the slider to set the amount, then tap Log. You can also quick-log from notification actions or your Home Screen widget.
How is my daily goal calculated?
Your goal is based on your age, weight, and gender set during onboarding. You can update these anytime in Settings → Profile. Premium users can also enable weather adjustment for automatic goal changes on hot days.
How do I set up reminders?
Go to Settings → Notifications and enable Reminders. Choose between Scheduled (fixed intervals) and Smart mode (reminds you only when you haven't logged recently — Premium).
How do I add a widget to my Home Screen?
Long-press your Home Screen → tap + → search for H2Go → choose a widget size and add it. Widgets require a H2Go Premium subscription.
My purchase isn't showing up. What do I do?
Go to Settings → Subscription → Restore Purchases. Make sure you're signed into the same Apple ID used for the original purchase.
How do I cancel my subscription?
Open the Settings app on your iPhone → tap your Apple ID → Subscriptions → find H2Go and tap Cancel Subscription. You'll retain access until the end of the current billing period.
Is my data backed up?
Your data is stored locally on your device. Premium subscribers can enable iCloud Sync in Settings to keep data in sync across all their Apple devices.
How do I delete all my data?
Deleting the app removes all locally stored data. To delete iCloud data, go to iPhone Settings → Apple ID → iCloud → Manage Account Storage and remove H2Go's data.
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Contact SupportPrivacy Policy
Read our Privacy Policy to learn how H2Go handles your data.